Technical Parts Advisor

Hastings Deering (Australia) Ltd

Acacia Ridge, Queensland, Australia
Competitive remuneration pyckage; not specified; s...
4 on/5 off, 5 on/4 off, 5 on/5 off (11 hours per day)
3 years experience in heavy machinery industry
Thorough knowledge of caterpillar products and parts
Intermediate computer skills with microsoft office suite
Hastings Deering is seeking a Technical Parts Advisor for their Acacia Ridge, Queensland location. The role focuses on providing excellent customer service and managing technical inquiries related to heavy machinery parts, while promoting digital solutions and ensuring accurate processing of customer orders

Job Summary

  • The role involves providing maximum customer satisfaction by ensuring all customer contacts are professionally handled and orders processed accurately.
  • Hastings Deering offers a competitive remuneration package, salary continuance insurance, and discounts on private health and vehicles.
  • Successful applicants must demonstrate at least three years of experience in a similar role within the heavy machinery industry.

Matching Summary

Match Score: 85

Hastings Deering is seeking a Technical Parts Advisor for their Acacia Ridge, Queensland location. The role focuses on providing excellent customer service and managing technical inquiries related to heavy machinery parts, while promoting digital solutions and ensuring accurate processing of customer orders.

Salary

Competitive remuneration package; Not specified; Salary Continuance Insurance included

Skills & Requirements

Must-have

  • 3 years experience in heavy machinery industry
  • Thorough knowledge of Caterpillar products and parts
  • Intermediate computer skills with Microsoft Office Suite

Nice-to-have

  • Enjoy problem solving with stakeholders
  • Promote digital and ecommerce solutions
  • Develop customer loyalty through service excellence

Key Requirements

  • Minimum 3 years' experience in Heavy Machinery Industry
  • Year 12 school Certificate
  • Knowledge of Caterpillar products and services

Work Rights

Not specified

Tailored Resume

Cover Letter