Hvac Customer Service Representative

JOHNSON CONTROLS

Cranberry Township, United States
Base: $22.00-44.00; bonus/equity: not specified; b...
Not specified
Planned service agreement renewal process
Accounts receivable activities
Customer call handling backup
Johnson Controls is seeking an HVAC Customer Service Representative in Cranberry Township, focused on administrative support and customer interaction regarding service agreements and accounts receivable. The position offers competitive pay, comprehensive benefits, and opportunities for professional growth within a collaborative team environment

Job Summary

  • Be part of a dedicated team creating purposeful solutions that propel the world forward.
  • Responsibilities include tracking planned service agreement renewals, participating in accounts receivable activities, and providing administrative support for service operations.
  • The company offers a competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package including medical, dental, vision, and a 401(k) with company match.

Matching Summary

Match Score: 75

Johnson Controls is seeking an HVAC Customer Service Representative in Cranberry Township, focused on administrative support and customer interaction regarding service agreements and accounts receivable. The position offers competitive pay, comprehensive benefits, and opportunities for professional growth within a collaborative team environment.

Salary

Base: $22.00-44.00; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package

Skills & Requirements

Must-have

  • Planned service agreement renewal process
  • Accounts receivable activities
  • Customer call handling backup
  • Service operational administrative support
  • Contract renewal life cycle process
  • Query reports and reconciliation
  • Invoice credits and re-bills processing

Nice-to-have

  • Proactively contact customers
  • Ensure customer satisfaction
  • Commitment to pay
  • Support inventory control process
  • Assist CSAs with warranty issues

Key Requirements

  • Three to five years related work experience
  • Proficient computer skills (Word, Excel, ACCESS, Desktop Publishing)
  • Experience in contract financials
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter