Customer Support Engineer (onsite)

Raytheon Australia

West Palm Beach, Florida, United States
Base: $68,900 - $131,100 usd; bonus/equity: annual...
Onsite
Advanced degree or relevant industry experience
Technical data review and interpretation skills
Interface with internal quality organization
Raytheon Australia is seeking a Customer Support Engineer for their West Palm Beach, Florida facility. The role involves providing operational support and technical interfaces to ensure customer satisfaction and quality processes in aerospace and defense

Job Summary

  • This role provides critical operational support to the customer base at the West Palm Beach MRO facility while integrating CORE into daily workflows.
  • The position serves as the primary technical interface between Pratt & Whitney and all GTF customers, ensuring process integrity and customer satisfaction.
  • Candidates will benefit from a comprehensive benefits package including medical, dental, vision, life insurance, and 401(k) matching.

Matching Summary

Match Score: 75

Raytheon Australia is seeking a Customer Support Engineer for their West Palm Beach, Florida facility. The role involves providing operational support and technical interfaces to ensure customer satisfaction and quality processes in aerospace and defense.

Salary

Base: $68,900 - $131,100 USD; Bonus/Equity: Annual short-term and/or long-term incentive programs available; Benefits: Medical, dental, vision, life insurance, 401(k) match, paid time off

Skills & Requirements

Must-have

  • Advanced degree or relevant industry experience
  • Technical data review and interpretation skills
  • Interface with internal Quality organization
  • Coordinate inductions and engine shipments
  • Develop business relationships with GTF network

Nice-to-have

  • Experience reading engine manuals and contracts
  • Familiarity with Export Compliance Regulations
  • Understanding of Lean Manufacturing principles
  • Working knowledge of Pratt & Whitney shop practices
  • Ability to drive user adoption of digital tools

Key Requirements

  • U.S. citizenship required
  • Bachelor's degree plus 2+ years experience OR Associate's degree plus 4+ years
  • FAA Airframe & Powerplant certificate preferred
  • 6+ months operations/supply chain/engineering experience

Work Rights

Must have US citizenship

Tailored Resume

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