Principal Software Engineer- Ai Self Service

CommBank

Multiple Locations
Ai agent design experience
Large-scale distributed systems
Backend engineering experience
The role focuses on transforming conversational banking through AI-powered chat and voice experiences

Job Summary

  • The role focuses on transforming conversational banking through AI-powered chat and voice experiences.
  • You will lead the migration from legacy IVR to modern AI-enabled solutions.
  • The team is dedicated to ensuring intelligent and reliable customer journeys across automated channels.

Matching Summary

The role focuses on transforming conversational banking through AI-powered chat and voice experiences.

Skills & Requirements

Must-have

  • AI agent design experience
  • Large-scale distributed systems
  • Backend engineering experience
  • Microservices in cloud environments

Nice-to-have

  • Conversational AI experience
  • Generative AI platforms exposure
  • High-volume digital platforms support

Key Requirements

  • Hands-on experience with AI agents
  • Strong backend engineering skills
  • Experience modernizing legacy platforms

Work Rights

Not specified

Tailored Resume

Cover Letter