Base: $18.50 - $20.50 usd ph; bonus/equity: not sp...
On-site
Proven customer service leadership experience
Front-line team management skills
Billing issue resolution expertise
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service
Job Summary
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
This position requires partnering with department managers to train, motivate, and develop front desk staff while maintaining high cleanliness standards.
Employees receive benefits including free membership for themselves and a family member, daily pay options, and comprehensive health coverage.
Matching Summary
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
Salary
Base: $18.50 - $20.50 USD per hour; Bonus/Equity: Not specified; Benefits: Free membership, health insurance, 401(k) matching, daily pay
Skills & Requirements
Must-have
Proven customer service leadership experience
Front-line team management skills
Billing issue resolution expertise
Member retention strategy execution
Facility operations oversight
Nice-to-have
Fitness industry operational knowledge
Social media reputation management
Empathy and solution-oriented mindset
Fast-paced environment adaptability
Microsoft Office Suite proficiency
Key Requirements
Must obtain CPR certification within 30 days
Must pass background check
Must attend EōS Ethos and Customer Service Training