Director Of Operations

Live Nation Entertainment

Tokyo, Japan
Onsite
Exceptional ticketing service delivery
Client and fan satisfaction
Operational efficiency and employee performance
Live Nation Entertainment is seeking a Director of Operations in Tokyo, Japan, responsible for leading a local ticketing team and ensuring exceptional client and customer experiences. The role demands strong leadership, operational excellence, and client relationship management within the live entertainment industry

Job Summary

  • The Director of Operations is responsible for providing leadership for employees and delivering outstanding support, vision and guidance for their region.
  • This includes accountability for client and fan satisfaction, meeting agreed upon service level standards, driving efficiency, and improved employee performance.
  • Your team will continue to evolve and innovate with new approaches to supporting our clients, our fans, our employees, and our products.

Matching Summary

Match Score: 85

Live Nation Entertainment is seeking a Director of Operations in Tokyo, Japan, responsible for leading a local ticketing team and ensuring exceptional client and customer experiences. The role demands strong leadership, operational excellence, and client relationship management within the live entertainment industry.

Skills & Requirements

Must-have

  • Exceptional ticketing service delivery
  • Client and fan satisfaction
  • Operational efficiency and employee performance
  • Budget and financial forecasting
  • Ticketing software knowledge
  • Fluent in English and Japanese

Nice-to-have

  • Innovation and new approaches
  • Building consistency in operations
  • Cultivating interdepartmental relationships
  • Driving knowledge base of client business practice

Key Requirements

  • Experience in ticketing, live events, promoting, e-business, media or entertainment industries preferred
  • Extensive account management experience
  • Direct experience managing a team of over client support staff
  • Proven track record of innovation and leadership

Work Rights

Not specified

Tailored Resume

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