Front Desk Specialist

Lehigh Valley Health Network

Brodheadsville, Pennsylvania, United States
Onsite
High school diploma or ged required
1 year customer service experience
1 year healthcare environment experience
The role involves coordinating all aspects of patient registration, insurance verification, and scheduling to ensure optimal financial clearance

Job Summary

  • The role involves coordinating all aspects of patient registration, insurance verification, and scheduling to ensure optimal financial clearance.
  • Candidates must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
  • Lehigh Valley Health Network is a nationally recognized organization ranked among the 'Best Hospitals' by U.S. News & World Report for 23 consecutive years.

Matching Summary

The role involves coordinating all aspects of patient registration, insurance verification, and scheduling to ensure optimal financial clearance.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 1 year customer service experience
  • 1 year healthcare environment experience
  • Computer and typing proficiency
  • Ability to interact with diverse customers

Nice-to-have

  • Associate's Degree in Health Care
  • 2 years registration experience
  • Knowledge of medical terminology
  • Bi-lingual Spanish/English skills
  • American Heart Association BLS certification

Key Requirements

  • High School Diploma/GED
  • 1 year Customer Service experience
  • 1 year Healthcare environment experience
  • Pass required training within two attempts
  • American Heart Association Basic Life Support (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter