Customer Service Consultant

Caliber Public Safety

Ephrata, PA, US
Industry compyrable pyy; pyid weekly + eligible fo...
Greeting customers in person or phone
Determine customer needs
Provide guidance and assistance
Perform all-purpose duties including greeting customers, determining needs, and providing assistance

Job Summary

  • Perform all-purpose duties including greeting customers, determining needs, and providing assistance.
  • Assist Collision Estimators by handling vehicle drop-offs, mapping, photographing, arranging transportation, preparing paperwork, and performing deliveries.
  • Benefits include medical, dental, vision, paid vacation & holidays, and career growth opportunities within a production shop.

Matching Summary

Perform all-purpose duties including greeting customers, determining needs, and providing assistance.

Salary

Industry Comparable Pay; Paid weekly and eligible for overtime; Benefits from day one

Skills & Requirements

Must-have

  • greeting customers in person or phone
  • determine customer needs
  • provide guidance and assistance
  • handling drop-offs and vehicle photography
  • arranging customer transportation
  • preparing paperwork and customer deliveries
  • communicating with internal and external stakeholders

Nice-to-have

  • sales experience a plus
  • passion for learning collision industry
  • provide personable friendly world class service

Key Requirements

  • 2+ years customer facing experience
  • valid driver's license
  • eligible for company insurance
  • ability to do consistent physical activity
  • lifting objects over 50 lbs
  • eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter