Kbs Process Analyst (kone Business Services)

KONE

Base: 1.600eur/gross; bonus/equity: not specified;...
Hybrid
Manage and resolve operational cases
Analyze root causes and quality insights
Coordinate communication between teams
Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation

Job Summary

  • Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.
  • Coordinate communication and alignment between Frontline and Supply Line teams to ensure timely delivery of materials and smooth end‑to‑end process flow.
  • We offer you the basic salary starting from 1.600Eur/gross, but the final compensation will be agreed with regard to your experience.

Matching Summary

Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.

Salary

Base: 1.600Eur/gross; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage and resolve operational cases
  • Analyze root causes and quality insights
  • Coordinate communication between teams
  • Validate and analyze case data
  • Review and approve invoices
  • Maintain and monitor Power BI dashboards
  • Lead regular alignment calls
  • Identify and drive continuous improvement

Nice-to-have

  • Collaborative, creative and supportive work environment
  • Passionate about safety, quality and innovation
  • Opportunities to learn and grow
  • Sustainability is an integral part of our culture

Key Requirements

  • Excellent written and spoken English
  • Experience in operational, process-driven, or case-based work
  • Strong analytical skills
  • Ability to work confidently with multiple systems
  • Strong attention to detail
  • Intermediate Excel skills
  • Clear and practical communication style

Work Rights

Not specified

Tailored Resume

Cover Letter