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Labcorp is seeking a Sales Support Coordinator in Overland Park, KS, who will serve as a primary contact for sales representatives, handling client inquiries, billing issues, and account management. The ideal candidate will have an associate's degree and experience in customer solutions, preferably in the healthcare sector.
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Job Summary
Serves as the primary contact for divisional sales representatives by preparing and delivering utilization, turnaround time (TAT), and account PROC reports.
Investigate and resolve client specimen issues and communicate updates to sales representatives.
Labcorp is seeking a Sales Support Coordinator to join our team in Overland Park, KS!
Matching Summary
Match Score: 75
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Labcorp is seeking a Sales Support Coordinator in Overland Park, KS, who will serve as a primary contact for sales representatives, handling client inquiries, billing issues, and account management. The ideal candidate will have an associate's degree and experience in customer solutions, preferably in the healthcare sector.
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Skills & Requirements
Must-have
Respond to pricing and test-related questions
Resolve unbillable requests
Submit and follow up on billing credits
Monitor and respond to email inquiries
Manage low-volume and unassigned accounts
Support new business account setup
Nice-to-have
Creative and efficient problem-solving
Work independently with accountability
Passion for helping people
Drive for service
Key Requirements
Associate degree
1 year of experience in customer solutions
Bachelor’s degree preferred
2 years or more experience in healthcare customer solutions preferred