Specialized Customer Success Manager, Talent Ai

080

Atlanta, GA, USA
Base: $95,000 - $142,600 usd (atlanta); + location...
**
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
** 080 is seeking a Specialized Customer Success Manager for Talent AI, a remote role aimed at enhancing customer adoption and value realization in AI-powered Talent Acquisition workflows. The ideal candidate should have experience in customer-facing roles within complex software environments, particularly in Talent Acquisition and AI/ML solutions. **

Job Summary

  • This specialized role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
  • The position requires close collaboration with the account team to influence retention, advocacy, and expansion through strategic success plans.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in-office or with customers.

Matching Summary

Match Score: 75

** 080 is seeking a Specialized Customer Success Manager for Talent AI, a remote role aimed at enhancing customer adoption and value realization in AI-powered Talent Acquisition workflows. The ideal candidate should have experience in customer-facing roles within complex software environments, particularly in Talent Acquisition and AI/ML solutions. **

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven adoption and health metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in incubating environments
  • Strong verbal and written communication skills
  • Ability to translate complex AI concepts
  • Collaborative cross-functional teamwork

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • Proven track record with multiple stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter