The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents
Job Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Candidates must possess deep expertise in troubleshooting technical issues across the entire Salesforce stack including application, database, network, and integration layers.
Workday offers a flexible work approach requiring at least 50% time in-office or field while providing competitive compensation and stock grants.
Matching Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Salary
Base: $155,900 - $233,900 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described as available via link
Skills & Requirements
Must-have
8+ years enterprise software development
8+ years Salesforce platform troubleshooting
2+ years AI/ML integration experience
Deep understanding of Salesforce Data Cloud
Debugging LLM-based applications
Nice-to-have
Knowledge of IT service management tools
Familiarity with RAG patterns
Ability to rapidly prototype in Sandbox
Experience with Einstein Trust Layer security
Mentorship and instruction capabilities
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years in Enterprise Software Application Development
8+ years of Salesforce platform troubleshooting experience