Senior Manager, Customer Operations

Integer

Base salary + cash-based incentive program; compre...
10+ years medical device experience
Bachelor's degree in business
Leadership of customer operations team
The Senior Manager will provide leadership to the Customer Operations function while setting strategic direction to deliver exceptional service

Job Summary

  • The Senior Manager will provide leadership to the Customer Operations function while setting strategic direction to deliver exceptional service.
  • This role acts as the site-based customer champion, developing forecasts for the S&OP process and supporting factory direct customers.
  • The company offers a comprehensive benefits package including immediate eligibility for medical, dental, vision, and a 401(k) plan with matching.

Matching Summary

The Senior Manager will provide leadership to the Customer Operations function while setting strategic direction to deliver exceptional service.

Salary

Base salary and cash-based incentive program; Comprehensive benefits including medical, dental, vision; 401(k) with company match

Skills & Requirements

Must-have

  • 10+ years medical device experience
  • Bachelor's degree in business
  • Leadership of customer operations team
  • Strategic direction and business planning
  • Order entry and quoting process management
  • Cross-functional collaboration with Sales and Engineering

Nice-to-have

  • Sales and service acumen
  • Experience reading design drawings
  • Oracle or SAP software knowledge
  • ISO certification audit experience
  • Resilience in dynamic environments
  • Strong problem-solving skills

Key Requirements

  • Minimum 10 years experience in medical device field
  • Bachelor's degree preferred
  • Knowledge of FDA regulations and QMS
  • Ability to work independently and within teams

Work Rights

Not specified

Tailored Resume

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