Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
$75,000.00-$150,000.00; performance driven with in...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Prestige Toyota of Ramsey is seeking Automotive Service Advisors to join their team, focusing on providing exceptional customer service and facilitating automotive repairs. The position offers competitive annual earnings ranging from $75,000 to $150,000, with a performance-driven compensation structure

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Benefits include Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking Automotive Service Advisors to join their team, focusing on providing exceptional customer service and facilitating automotive repairs. The position offers competitive annual earnings ranging from $75,000 to $150,000, with a performance-driven compensation structure.

Salary

$75,000.00-$150,000.00; Performance driven with incentives; Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Maintaining customer records
  • Communicating between customer and technician
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on exemplary customer service
  • Earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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