Service Sales Officer

KONE

Zhuhai, China
Telesales for opportunity creation
Phone sales for maintenance contracts
Proactive customer relationship development
Telesales will create opportunities proactively through phone sales to core 2 and core 3 customers, including maintenance contract conversions, renegotiations, and new digital services

Job Summary

  • Telesales will create opportunities proactively through phone sales to core 2 and core 3 customers, including maintenance contract conversions, renegotiations, and new digital services.
  • Responsibilities include proactive creation and development of customer relationships, qualifying and communicating leads, handling inbound and outbound telesales, and ensuring successful conversions with existing and new maintenance customers.
  • KONE focuses on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Telesales will create opportunities proactively through phone sales to core 2 and core 3 customers, including maintenance contract conversions, renegotiations, and new digital services.

Skills & Requirements

Must-have

  • Telesales for opportunity creation
  • Phone sales for maintenance contracts
  • Proactive customer relationship development
  • Lead qualification and communication
  • Renegotiation and cancellation prevention
  • Complaint and query handling

Nice-to-have

  • Collaborative working culture
  • Employee engagement focus
  • Sustainability integral to culture
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Requires authorization to work in China
  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter