Senior Collections Representative (credit Balance)

Uclahealth

Los Angeles, CA, United States
$33.27 - $47.77 hourly ph
On-site
Resolve complex credit balance accounts
Analyze root causes of credit balances
Process refunds and adjustments
As a Senior Collections Representative (Credit Balance) in Patient Business Services, you will resolve complex, high-dollar, and aged credit balance accounts to ensure financial integrity and operational excellence

Job Summary

  • As a Senior Collections Representative (Credit Balance) in Patient Business Services, you will resolve complex, high-dollar, and aged credit balance accounts to ensure financial integrity and operational excellence.
  • Key responsibilities include reviewing claims, investigating and resolving credit balances, processing refunds and adjustments, and analyzing root causes of discrepancies.
  • The role requires a high school diploma or equivalent, a minimum of 5 years of experience in hospital billing/collections/credit balance resolution, and proficiency with patient accounting systems.

Matching Summary

As a Senior Collections Representative (Credit Balance) in Patient Business Services, you will resolve complex, high-dollar, and aged credit balance accounts to ensure financial integrity and operational excellence.

Salary

$33.27 - $47.77 Hourly

Skills & Requirements

Must-have

  • Resolve complex credit balance accounts
  • Analyze root causes of credit balances
  • Process refunds and adjustments
  • Follow refund and reimbursement procedures
  • Document findings in patient accounting systems

Nice-to-have

  • Subject matter resource for colleagues
  • Collaborate effectively across departments

Key Requirements

  • Minimum of 5 years of experience
  • High school diploma or equivalent
  • Advanced knowledge of billing and collections
  • Ability to interpret payer contracts
  • Proficiency with patient accounting systems
  • Knowledge of healthcare regulations and HIPAA

Work Rights

Not specified

Tailored Resume

Cover Letter