Base: 28.20 ph; bonus/equity: not specified; benef...
Supervisory experience in casino operations
Regulatory compliance with gaming standards
Customer service excellence
The Shift Manager is responsible for directing and supervising all facets of the casino floor and gaming activities under the General Manager's direction
Job Summary
The Shift Manager is responsible for directing and supervising all facets of the casino floor and gaming activities under the General Manager's direction.
The position ensures regulatory compliance with applicable agencies and provides attentive, cheerful, courteous, and professional customer service to all customers.
The role includes coordinating team members, ensuring adequate staffing, monitoring gaming integrity, and resolving customer service issues.
Matching Summary
The Shift Manager is responsible for directing and supervising all facets of the casino floor and gaming activities under the General Manager's direction.
Salary
Base: 28.20 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
supervisory experience in casino operations
regulatory compliance with gaming standards
customer service excellence
team coordination and motivation
monitoring financial asset performance
knowledge of internal control procedures
Nice-to-have
leadership and decision-making skills
analytical thinking
flexibility to work various shifts
excellent communication skills
knowledge of Human Resource Management
ability to write business correspondence
Key Requirements
High School diploma or equivalent
Minimum 5 years supervisory casino experience
Criminal background investigation per NIGC rules
Associates Degree preferred
Native American preferred
Work Rights
Must undergo Criminal background investigation under NIGC rules