Implementation Manager, Middle Market (0500) Accounts

The Cigna Group

Bloomfield, CT, US
Base: $82,700 - $137,800 usd yearly; bonus: eligib...
Onsite
5+ years project or account management experience
Benefits administration and plan design knowledge
Client communication and negotiation skills
This role involves owning the end-to-end client onboarding process for new and renewing Middle Market accounts within The Cigna Group

Job Summary

  • This role involves owning the end-to-end client onboarding process for new and renewing Middle Market accounts within The Cigna Group.
  • Candidates must act as a liaison between clients and internal partners to drive the installation of benefits, including eligibility, billing, and ID card distribution.
  • The position offers a competitive annual salary range of $82,700 to $137,800 along with comprehensive health benefits and a potential annual bonus plan.

Matching Summary

This role involves owning the end-to-end client onboarding process for new and renewing Middle Market accounts within The Cigna Group.

Salary

Base: $82,700 - $137,800 USD yearly; Bonus: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, PTO

Skills & Requirements

Must-have

  • 5+ years project or account management experience
  • Benefits administration and plan design knowledge
  • Client communication and negotiation skills
  • Proficiency in Excel, Word, PowerPoint, and tracking systems

Nice-to-have

  • Leadership and motivational abilities
  • Experience with RFP processes
  • Ability to manage multiple divergent priorities
  • Proactive problem-solving approach

Key Requirements

  • High School diploma or GED required
  • Bachelor's degree preferred in business or related field
  • 3+ years experience in customer communications
  • Understanding of medical, dental, and life insurance plans

Work Rights

Not specified

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