Weekend Experience Manager - Part Time

WNDR Museum

Boston, MA, United States
On-site
Weekend availability required
Leadership experience in hospitality
Guest issue resolution skills
The role involves ensuring the smooth operation of the museum, lounge, and retail shop while fostering a culture of innovation and inclusivity

Job Summary

  • The role involves ensuring the smooth operation of the museum, lounge, and retail shop while fostering a culture of innovation and inclusivity.
  • The Experience Manager acts as the first line of defense for resolving guest issues and authorizing discounts across all locations.
  • Candidates must be capable of working in a space with significant multi-sensory stimulation including strobe lights and crowd noise.

Matching Summary

The role involves ensuring the smooth operation of the museum, lounge, and retail shop while fostering a culture of innovation and inclusivity.

Skills & Requirements

Must-have

  • Weekend availability required
  • Leadership experience in hospitality
  • Guest issue resolution skills
  • Team training and mentorship
  • Physical ability to lift 50 pounds

Nice-to-have

  • Passion for immersive art experiences
  • Technical troubleshooting knowledge
  • Experience with ticketing systems
  • Ability to work in multi-sensory environments

Key Requirements

  • Previous leadership experience preferred
  • Flexible schedule including evenings and holidays
  • Mobility for standing, climbing, and lifting

Work Rights

Not specified

Tailored Resume

Cover Letter