Homeowner Support Specialist (on-site)

Carolina One Mortgage LLC

Tempe, AZ, United States
On-site
Resolving at-risk mortgages
Communicating with borrowers
Reviewing loss mitigation deals
Carolina One Mortgage LLC is seeking a Loss Mitigation Specialist to provide exceptional support to residential mortgage borrowers through effective communication and problem resolution. The role primarily involves contacting and negotiating with borrowers to address at-risk mortgages and requires experience in mortgage servicing

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Loss Mitigation Specialist role is split into two groups who are responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Matching Summary

Match Score: 85

Carolina One Mortgage LLC is seeking a Loss Mitigation Specialist to provide exceptional support to residential mortgage borrowers through effective communication and problem resolution. The role primarily involves contacting and negotiating with borrowers to address at-risk mortgages and requires experience in mortgage servicing.

Skills & Requirements

Must-have

  • resolving at-risk mortgages
  • communicating with borrowers
  • reviewing loss mitigation deals
  • handling delinquent mortgage products
  • analyzing consumer reports

Nice-to-have

  • innovative solutions
  • teamwork and divisional cooperation
  • financial responsibility and character

Key Requirements

  • 2-4 years' experience
  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Mortgage loan processing experience
  • Loss Mitigation experience
  • Collections experience
  • Mortgage servicing experience

Work Rights

Not specified

Tailored Resume

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