Customer Service Representative

Air Products

Not specified (assumed to be office-based due to nature of the role)
Diploma or degree in business administration
Minimum of 2 years customer service experience
Experience in email handling and order processing
Air Products is seeking a Customer Service Representative to manage order administration and support customer inquiries across Singapore, Indonesia, and Malaysia. The ideal candidate should possess at least two years of customer service experience, familiarity with SAP systems, and excellent communication skills

Job Summary

  • The role involves managing orders administration for Bulk & PGG across Singapore, Indonesia, and Malaysia.
  • Candidates must handle telephone calls, emails, and faxes related to order management while ensuring efficient empty return monitoring.
  • The company is the world's largest hydrogen producer with over 80 years of industrial gas experience.

Matching Summary

Match Score: 75

Air Products is seeking a Customer Service Representative to manage order administration and support customer inquiries across Singapore, Indonesia, and Malaysia. The ideal candidate should possess at least two years of customer service experience, familiarity with SAP systems, and excellent communication skills.

Skills & Requirements

Must-have

  • Diploma or degree in Business Administration
  • Minimum of 2 years customer service experience
  • Experience in email handling and order processing
  • Good English communication skills

Nice-to-have

  • SAP system proficiency
  • Multiple languages speaking ability
  • Knowledge of CSO procedures
  • Problem solving abilities

Key Requirements

  • Diploma or degree in Business Administration
  • Minimum 2 years customer service experience
  • English communication proficiency

Work Rights

Not specified

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