The Assistant Manager – Soft Services is responsible for overseeing soft services operations to ensure consistent service quality, client satisfaction, and operational excellence
Job Summary
The Assistant Manager – Soft Services is responsible for overseeing soft services operations to ensure consistent service quality, client satisfaction, and operational excellence.
Lead Facility Executives and support staff, conduct performance reviews, coaching, and training, and manage staffing, scheduling, and resource allocation.
JLL empowers you to shape a brighter way, combining world-class services, advisory, and technology for clients.
Matching Summary
The Assistant Manager – Soft Services is responsible for overseeing soft services operations to ensure consistent service quality, client satisfaction, and operational excellence.
Skills & Requirements
Must-have
soft services operations management
vendor and contract management
team leadership and supervision
client satisfaction and service quality
SOP implementation and monitoring
Nice-to-have
sustainability and green building practices
AI-powered recruitment insights
continuous improvement culture
Key Requirements
Graduate degree in Hotel Management / Hospitality Management