Service Delivery Manager

Mulgrave

Ahmedabad, India
Financial business management
Team leadership across locations
Service delivery cost reduction
Responsible for financial business management and fostering growth of service business through cost reductions of service delivery, maximizing lead generation and revenue recognition

Job Summary

  • Responsible for financial business management and fostering growth of service business through cost reductions of service delivery, maximizing lead generation and revenue recognition.
  • Establishes partnerships with support organizations to ensure profitable revenue growth and enhance customer satisfaction while supervising teams for successful implementation and support of hardware, software, and network products.
  • Champions a customer-centric culture and leads change by thinking strategically, promoting innovation, and optimizing daily service operations.

Matching Summary

Responsible for financial business management and fostering growth of service business through cost reductions of service delivery, maximizing lead generation and revenue recognition.

Skills & Requirements

Must-have

  • financial business management
  • team leadership across locations
  • service delivery cost reduction
  • customer-centric culture promotion
  • collaboration with sales and departments
  • service operations optimization
  • profit and loss accountability

Nice-to-have

  • strategic planning and alignment
  • continuous improvement culture
  • effective communication skills
  • problem-solving skills
  • analytical decision-making
  • time management and prioritization
  • change and innovation leadership

Key Requirements

  • Bachelor's or Master's degree in relevant scientific fields
  • Minimum 2 years’ experience as People Manager
  • Overall work experience greater than 8 years
  • Agreement to participate in Agilent-approved credentialing
  • Ability to travel 50% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter