Operations Manager

Shinvestmentsllc

Remote, US
Competitive pyy; benefits: medical, dental, vision...
Remote
Monitor individual and team performance goals
Provide constructive feedback on monitored calls
Strong understanding of client policies and processes
Shinvestmentsllc is hiring an Operations Manager for its travel management division, CI Azumano Travel, with a focus on team leadership and operational performance. The role emphasizes process improvement and proactive problem-solving, and it offers a comprehensive benefits package alongside a collaborative work environment

Job Summary

  • CI Azumano Travel is seeking an Operations Manager to lead and develop team leaders and travel consultants while optimizing performance.
  • The role requires serving as a subject matter expert for development, implementation, and technology while providing coaching to staff.
  • Employees are eligible for a comprehensive benefits package including medical, dental, vision, life, disability, and a 401K plan.

Matching Summary

Match Score: 85

Shinvestmentsllc is hiring an Operations Manager for its travel management division, CI Azumano Travel, with a focus on team leadership and operational performance. The role emphasizes process improvement and proactive problem-solving, and it offers a comprehensive benefits package alongside a collaborative work environment.

Salary

Competitive pay; Benefits: Medical, dental, vision, life, disability, 401K; Paid leave programs available

Skills & Requirements

Must-have

  • monitor individual and team performance goals
  • provide constructive feedback on monitored calls
  • strong understanding of client policies and processes
  • identify and correct issues before they become problems
  • focus on process improvement and key performance indicators

Nice-to-have

  • proactive approach to systems and processes
  • display initiative and ownership in decision making
  • positive role model for all staff members
  • use industry knowledge for best practices
  • lead error reduction efforts effectively

Key Requirements

  • High school diploma or GED
  • Three to five years related experience
  • Bachelor's degree preferred

Work Rights

Hiring preference given to Seneca or Native individuals

Tailored Resume

Cover Letter