Service Bdc Administrator

Prestige Toyota of Ramsey

Ramsey, NJ, United States
Est. annual earnings: $35,000-$65,000; bonus/equit...
On-site
Handling inbound and outbound calls
Increase customer service satisfaction
Gathering accurate customer information
Prestige Toyota of Ramsey is seeking a full-time Service BDC Administrator to enhance customer service through effective communication and appointment scheduling. The role requires handling inbound and outbound calls, with a focus on customer satisfaction and retention

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
  • Responsibilities include developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Benefits include Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, and Employee Stock Purchase Plan.

Matching Summary

Match Score: 75

Prestige Toyota of Ramsey is seeking a full-time Service BDC Administrator to enhance customer service through effective communication and appointment scheduling. The role requires handling inbound and outbound calls, with a focus on customer satisfaction and retention.

Salary

Est. Annual Earnings: $35,000-$65,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • handling inbound and outbound calls
  • increase customer service satisfaction
  • gathering accurate customer information
  • utilize computer and phone skills

Nice-to-have

  • positive attitude
  • selling ability
  • commitment to growth

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Basic computer and phone skills
  • Ability to type efficiently
  • Ability to manage time effectively
  • Ability to present information clearly

Work Rights

Not specified

Tailored Resume

Cover Letter