Customer Care Coordinator

Hastings Deering (Australia) Ltd

Brisbane, Queensland, Australia
Not specified; not specified; benefits include fre...
Call centre or customer facing experience
Retail environment experience
High level communication skills
The role serves as the primary point of contact for the Construction Industries function, ensuring professional and efficient delivery of internal and external customer service

Job Summary

  • The role serves as the primary point of contact for the Construction Industries function, ensuring professional and efficient delivery of internal and external customer service.
  • Candidates will manage site check-ins, safety inductions, and oversee the CAT retail store layout and inventory to maximize sales levels.
  • Hastings Deering offers comprehensive benefits including health checks, income protection insurance, flexible work schedules, and career growth opportunities within a global top 5 Caterpillar dealership.

Matching Summary

The role serves as the primary point of contact for the Construction Industries function, ensuring professional and efficient delivery of internal and external customer service.

Salary

Not specified; Not specified; Benefits include free health checks, EAP, income protection, and retailer discounts

Skills & Requirements

Must-have

  • Call centre or customer facing experience
  • Retail environment experience
  • High level communication skills
  • Time management capabilities
  • Microsoft Office proficiency

Nice-to-have

  • Stakeholder engagement confidence
  • Confidentiality handling
  • Digital solution promotion
  • Event coordination background
  • Vendor management experience

Key Requirements

  • Minimum 3 years office management/administration experience
  • Qualifications in Business/Office Administration or equivalent
  • Demonstrated experience in call centre or customer facing roles

Work Rights

Not specified

Tailored Resume

Cover Letter