Order Management Lead

Haleon

South Africa
Not specified (potentially flexible or hybrid, based on company culture).
Export documentation management
International trade regulations compliance
Customer service metrics
Haleon is seeking an Order Management Lead in South Africa to oversee export orders, ensuring compliance, efficiency, and effective communication with stakeholders. The ideal candidate should possess significant experience in supply chain management, particularly in handling export orders, with a strong proficiency in SAP R/3

Job Summary

  • The role functions as one point of contact for Haleon’s customers on all matters related to export orders, partnering with stakeholders to achieve successful delivery.
  • Key responsibilities include capturing and managing all export customers’ orders, preparing and verifying required export documentation, and managing all export-related activities.
  • The role bridges information flow from the Haleon Supply Chain to internal sales teams and then onto customers, ensuring reliable and standard reporting.

Matching Summary

Match Score: 85

Haleon is seeking an Order Management Lead in South Africa to oversee export orders, ensuring compliance, efficiency, and effective communication with stakeholders. The ideal candidate should possess significant experience in supply chain management, particularly in handling export orders, with a strong proficiency in SAP R/3.

Skills & Requirements

Must-have

  • Export documentation management
  • International trade regulations compliance
  • Customer Service metrics
  • SAP R/3 OTC
  • Export orders from South Africa

Nice-to-have

  • Agile, performance-focused culture
  • Human understanding and trusted science
  • Proactive self-starter
  • Analytical and problem-solving skills
  • FMCG/FMCH environment experience

Key Requirements

  • Minimum 5 years experience in Supply Chain, Customer Service, or Customer Management
  • SAP R/3 in OTC area
  • Minimum 6 months experience handling export orders from South Africa
  • University Degree or Diploma preferred
  • Tertiary or Customer Service/Logistics /Supply Chain/Customer Management Qualification (NQF level 6 minimum) preferred

Work Rights

Not specified

Tailored Resume

Cover Letter