Banamex - Volante Sr Mexicali

Citigroup

Mexicali, Baja California, Mexico
**
2-4 years relevant experience
Microsoft office proficiency
Crisis management skills
** Citi is seeking a Customer Service Representative for their Banamex branch in Mexicali, responsible for assisting with customer inquiries and providing solutions. The ideal candidate should have 2 to 4 years of relevant experience, particularly in customer service or finance, and possess strong communication and problem-solving skills. **

Job Summary

  • The role involves assisting customers with inquiries and providing solutions based on coordination with the customer service team.
  • Employees are responsible for developing and maintaining a client portfolio through periodic calls and personal interaction.
  • The position requires evaluating risk when making business decisions while protecting Citigroup's reputation and assets.

Matching Summary

Match Score: 75

** Citi is seeking a Customer Service Representative for their Banamex branch in Mexicali, responsible for assisting with customer inquiries and providing solutions. The ideal candidate should have 2 to 4 years of relevant experience, particularly in customer service or finance, and possess strong communication and problem-solving skills. **

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Microsoft Office proficiency
  • Crisis management skills
  • Critical thinking abilities
  • Clear written and verbal communication

Nice-to-have

  • Financial services background
  • Client relationship development
  • Regulatory knowledge maintenance
  • Ethical judgment in decision making
  • High attention to detail

Key Requirements

  • Bachelor's diploma or equivalent
  • 2 to 4 years of relevant experience
  • Experience in customer service or finance

Work Rights

Not specified

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