Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Canada
On-site
B2b saas platform experience
Software implementation leadership
Stakeholder management across departments
The job posting seeks an Implementation & Customer Success Specialist for a B2B SaaS company focused on mining and FIFO operations in Canada. The role involves leading software implementations, ensuring customer success, and collaborating with various stakeholders to optimize system usage

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a workforce accommodation and transportation platform.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The job posting seeks an Implementation & Customer Success Specialist for a B2B SaaS company focused on mining and FIFO operations in Canada. The role involves leading software implementations, ensuring customer success, and collaborating with various stakeholders to optimize system usage.

Skills & Requirements

Must-have

  • B2B SaaS platform experience
  • Software implementation leadership
  • Stakeholder management across departments
  • System configuration and training
  • Remote-first work environment

Nice-to-have

  • International travel willingness
  • Strategic thinking capabilities
  • Hands-on execution mindset
  • Cross-functional collaboration skills

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Ability to manage complex real-world workflows

Work Rights

Not specified

Tailored Resume

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