Client Service Representative

Marshfield Animal Hospital / Banfield Pet Hospital

Westlake Village, CA, US
Base: $16.93 - $21.63 hourly; bonus/equity: not sp...
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Customer service skills
Multi-tasking ability
Computer proficiency
** The Client Service Representative position at Banfield Pet Hospital in Westlake Village, CA, involves managing client and pet flow, ensuring excellent communication and service, and supporting the veterinary team. Candidates should possess strong customer service skills, a high school diploma, and ideally, a background in veterinary or healthcare environments. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on preventative care, and maintaining accurate records in a fast-paced environment.

Matching Summary

Match Score: 75

** The Client Service Representative position at Banfield Pet Hospital in Westlake Village, CA, involves managing client and pet flow, ensuring excellent communication and service, and supporting the veterinary team. Candidates should possess strong customer service skills, a high school diploma, and ideally, a background in veterinary or healthcare environments. **

Salary

Base: $16.93 - $21.63 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), paid parental leave, pet wellness plans

Skills & Requirements

Must-have

  • Customer service skills
  • Multi-tasking ability
  • Computer proficiency
  • Mathematical ability
  • Communication skills

Nice-to-have

  • Veterinary background preferred
  • Initiative and problem solving
  • Stress tolerance
  • Flexibility with hours
  • Integrity and trust

Key Requirements

  • High School Diploma or equivalent
  • One year related experience required
  • Must be at least 18 years old for radiography duties

Work Rights

Not specified

Tailored Resume

Cover Letter