Marshfield Animal Hospital / Banfield Pet Hospital
Westlake Village, CA, US
Base: $16.93 - $21.63 hourly; bonus/equity: not sp...
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Customer service skills
Multi-tasking ability
Computer proficiency
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The Client Service Representative position at Banfield Pet Hospital in Westlake Village, CA, involves managing client and pet flow, ensuring excellent communication and service, and supporting the veterinary team. Candidates should possess strong customer service skills, a high school diploma, and ideally, a background in veterinary or healthcare environments.
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Job Summary
The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
The role requires managing finances, educating clients on preventative care, and maintaining accurate records in a fast-paced environment.
Matching Summary
Match Score: 75
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The Client Service Representative position at Banfield Pet Hospital in Westlake Village, CA, involves managing client and pet flow, ensuring excellent communication and service, and supporting the veterinary team. Candidates should possess strong customer service skills, a high school diploma, and ideally, a background in veterinary or healthcare environments.
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Salary
Base: $16.93 - $21.63 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), paid parental leave, pet wellness plans
Skills & Requirements
Must-have
Customer service skills
Multi-tasking ability
Computer proficiency
Mathematical ability
Communication skills
Nice-to-have
Veterinary background preferred
Initiative and problem solving
Stress tolerance
Flexibility with hours
Integrity and trust
Key Requirements
High School Diploma or equivalent
One year related experience required
Must be at least 18 years old for radiography duties