Technical Service Specialist

BP Retail UK

Base: $70,000 - $85,000; bonus/equity: discretiona...
Fully remote
5+ years heavy-duty truck service experience
Ase master medium/heavy-duty certification
Advanced diagnostic expertise in powertrain and emissions
BP Retail UK is seeking a Technical Service Specialist to provide technical support within the Truck Service division, focusing on improving service documentation and operational quality. The ideal candidate should have significant experience in heavy-duty truck service and repair, along with strong analytical and communication skills

Job Summary

  • The Specialist serves as a subject matter expert providing advanced troubleshooting support through a technical help line for field technicians.
  • This role is grounded in BP's Operating Management System and the Believe in Zero philosophy to improve first-time fix rates and reduce warranty exposure.
  • Candidates must possess strong analytical skills to translate field issues into structured solutions while managing up to 60% travel requirements.

Matching Summary

Match Score: 85

BP Retail UK is seeking a Technical Service Specialist to provide technical support within the Truck Service division, focusing on improving service documentation and operational quality. The ideal candidate should have significant experience in heavy-duty truck service and repair, along with strong analytical and communication skills.

Salary

Base: $70,000 - $85,000; Bonus/Equity: Discretionary annual bonus and long-term incentive program available; Benefits: 401k matching, pension, health/vision/dental insurance, paid parental leave

Skills & Requirements

Must-have

  • 5+ years heavy-duty truck service experience
  • ASE Master Medium/Heavy-Duty Certification
  • Advanced diagnostic expertise in powertrain and emissions
  • Strong analytical and facilitation skills
  • Knowledge of OSHA and DOT compliance

Nice-to-have

  • Experience authoring technical documents
  • Supporting technical help lines
  • Ability to manage multiple priorities independently
  • Participation in industry forums and events

Key Requirements

  • Bachelor's degree in engineering or equivalent experience
  • Valid driver's license required
  • US work authorization not specified

Work Rights

Not specified

Tailored Resume

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