Banking Services Operations Associate Iii - Credit Bureau Dispute
Mcetbhb
Millsboro, Delaware, United States of America
Base: $18.68 - $31.14 hourly; bonus/equity: not sp...
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Respond to credit bureau disputes
Ensure accurate credit reporting
Compliance with fcra
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M&T Bank is seeking a Banking Services Operations Associate III to handle credit bureau disputes related to mortgage or consumer lending. The role involves ensuring compliance with the Fair Credit Reporting Act while performing data entry, system updates, and customer communication.
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Job Summary
Responds to incoming credit bureau disputes on one product type (Mortgage or Consumer Lending) received from the credit reporting agencies or directly from the customer, while ensuring compliance with the Fair Credit Reporting Act.
Completes routine data entry, system updates and validation to ensure accurate credit reporting in compliance with the Fair Credit Reporting Act.
Understands and adheres to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Matching Summary
Match Score: 75
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M&T Bank is seeking a Banking Services Operations Associate III to handle credit bureau disputes related to mortgage or consumer lending. The role involves ensuring compliance with the Fair Credit Reporting Act while performing data entry, system updates, and customer communication.
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Salary
Base: $18.68 - $31.14 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Respond to credit bureau disputes
Ensure accurate credit reporting
Compliance with FCRA
Data entry and system updates
Research and validation
Nice-to-have
Promote belonging and brand
Adhere to risk and regulatory standards
Cross-training for expanded responsibilities
Key Requirements
Associate's degree or 2 years' higher education/work experience
Proven customer service experience
Proficiency with personal computers and software
Demonstrated verbal and written communication skills
Demonstrated problem-solving skills
1 year relevant experience preferred
1 year credit bureau or collections experience preferred