Customer Service Representative

Stone House Animal Hospital

Seymour, CT, US
Competitive pyy; performance bonuses available; 40...
Not specified
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Stone House Animal Hospital is seeking a Client Service Representative who excels in customer interactions, ensuring a positive experience for clients in a veterinary setting. The ideal candidate should possess strong communication skills, adaptability, and a friendly demeanor, with a preference for those experienced in veterinary customer service

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction results in a positive impression.
  • Responsibilities include managing scheduled appointments, performing lobby triage, operating multi-line telephone systems, and processing payments accurately.
  • AmeriVet offers tailored development programs, competitive pay with performance bonuses, and comprehensive health benefits to support team member growth.

Matching Summary

Match Score: 85

Stone House Animal Hospital is seeking a Client Service Representative who excels in customer interactions, ensuring a positive experience for clients in a veterinary setting. The ideal candidate should possess strong communication skills, adaptability, and a friendly demeanor, with a preference for those experienced in veterinary customer service.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • HS Diploma or equivalent
  • Excellent customer service skills

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year of CSR experience
  • Problem-solving in emergency situations
  • Compassionate communication style

Key Requirements

  • High School Diploma or educational equivalent
  • Available for weekend and holiday rotations
  • Computer efficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter