Guest Service Agent

Sofitel Brisbane Central

Wolli Creek, Australia
On-site
Exceptional customer service skills
Professional appearance
Accurate credit and cash transactions
We are looking for a Guest Service Agent who is dedicated to providing a memorable experience and create that human connection with our guests, at every stage of their stay

Job Summary

  • We are looking for a Guest Service Agent who is dedicated to providing a memorable experience and create that human connection with our guests, at every stage of their stay.
  • In this role you will provide exceptional service during check-in, check-out and throughout the guest stay, and assist the Duty Manager in effectively running the day-to-day operations of the Front Office Department.
  • Join one of the largest hotel groups worldwide with access to global opportunities and staff benefits, duty meals, and free laundry for work uniform.

Matching Summary

We are looking for a Guest Service Agent who is dedicated to providing a memorable experience and create that human connection with our guests, at every stage of their stay.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Professional appearance
  • Accurate credit and cash transactions
  • Guest confidentiality and safety procedures

Nice-to-have

  • Bubbly and smiley individuals
  • Friendly and outgoing personality
  • Willingness to use initiative
  • Strong problem solving skills

Key Requirements

  • Proven ability to work as part of a team
  • Strong analytical skills
  • High level of computer literacy and accuracy
  • Flexibility to work a rotating roster

Work Rights

Not specified

Tailored Resume

Cover Letter