Base: $21.00 - $27.00ph; bonus/equity: not specifi...
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Minimum four years call center experience
Microsoft office professional proficiency required
Ability to type 45 wpm
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Cubic Corporation is seeking a Customer Service Representative 3 Lead to provide support and leadership in their call center operations. The ideal candidate will have at least four years of call center experience, strong organizational skills, and the ability to mentor others while managing escalated customer inquiries.
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Job Summary
This role provides professional call support to cardholders, patrons, and transit operators while managing escalations from other representatives.
The position requires assisting with the coaching, training, and mentoring of Customer Service Representatives and ensuring adherence to contractual service requirements.
Cubic Corporation offers a competitive pay range of $21.00 - $27.00 per hour along with benefits for this employee role.
Matching Summary
Match Score: 75
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Cubic Corporation is seeking a Customer Service Representative 3 Lead to provide support and leadership in their call center operations. The ideal candidate will have at least four years of call center experience, strong organizational skills, and the ability to mentor others while managing escalated customer inquiries.
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Salary
Base: $21.00 - $27.00/hr; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
Minimum four years call center experience
Microsoft Office Professional proficiency required