Customer Service Representative

American Pet Spa

Long Beach, CA, United States
Base: $17.50 - $18.00ph doe; bonus/equity: tips; b...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a passionate Customer Service Representative for their Joyful Paws Pet Hotel in Long Beach, CA. The ideal candidate should love pets and people, possess strong customer service skills, and be available to work evenings, weekends, and holidays

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • You’ll be on your feet often, must be able to lift 40 lbs, and require availability on evenings, weekends, and holidays.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling payments, and maintaining a clean lobby.

Matching Summary

Match Score: 85

Destination Pet is seeking a passionate Customer Service Representative for their Joyful Paws Pet Hotel in Long Beach, CA. The ideal candidate should love pets and people, possess strong customer service skills, and be available to work evenings, weekends, and holidays.

Salary

Base: $17.50 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • people-person and pet-person

Nice-to-have

  • fluent in both human and hound
  • part concierge, part chaos coordinator
  • juggling phones, customers, and muddy paws

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter