客群經營企劃人員

CTBC Holding

Taipei, Taiwan
Sla management
Customer service quality monitoring
Data analysis for consumer behavior
The role involves establishing and executing service level agreement standards for wealth management clients

Job Summary

  • The role involves establishing and executing service level agreement standards for wealth management clients.
  • You will design and optimize membership systems to enhance customer loyalty.
  • The position requires close collaboration with financial advisors to deepen customer relationships.

Matching Summary

The role involves establishing and executing service level agreement standards for wealth management clients.

Skills & Requirements

Must-have

  • SLA management
  • Customer service quality monitoring
  • Data analysis for consumer behavior

Nice-to-have

  • Market trend research
  • Event planning for VIP clients
  • Collaboration with financial advisors

Key Requirements

  • Experience in customer service management
  • Strong analytical skills
  • Ability to design marketing strategies

Work Rights

Not specified

Tailored Resume

Cover Letter