Patient Service Officer / Assistant (RHS)

RAFFLES HOSPITAL PTE LTD

Singapore, Singapore
**
Attend to patient enquiries over the counter
Update patient registration information
Process medical records per sops
** Raffles Hospital Pte Ltd is seeking a Patient Service Officer/Assistant to enhance patient experiences in a healthcare setting. The position requires strong customer service skills, organizational abilities, and a willingness to work in a fast-paced environment. Candidates with relevant experience or even those without are encouraged to apply. **

Job Summary

  • The role involves attending to patient enquiries and updating registration information while adhering to standard operating procedures.
  • Candidates will collaborate with medical teams to manage appointments across various specialties and assist with basic clinical tasks.
  • The position includes performing daily billings, processing accurate transactions, and collating laboratory results for doctor review.

Matching Summary

Match Score: 75

** Raffles Hospital Pte Ltd is seeking a Patient Service Officer/Assistant to enhance patient experiences in a healthcare setting. The position requires strong customer service skills, organizational abilities, and a willingness to work in a fast-paced environment. Candidates with relevant experience or even those without are encouraged to apply. **

Skills & Requirements

Must-have

  • Attend to patient enquiries over the counter
  • Update patient registration information
  • Process medical records per SOPs
  • Liaise with medical teams for appointments
  • Perform daily billings and transactions

Nice-to-have

  • Meticulous and organised work style
  • Ability to multi-task effectively
  • Good customer service skills
  • Experience in dynamic fast-paced environment
  • Team collaboration abilities

Key Requirements

  • Minimum 'O' Level / NITEC / Diploma
  • 1-2 years clinic experience preferred
  • Computer literacy with MS Word and Excel
  • No prior experience welcomed to apply

Work Rights

Not specified

Tailored Resume

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