Base: $27.50 - $36.68; bonus/equity: not specified...
Hybrid
Consultative account management approach
Client systems and program implementations
Electronic and web-based solutions adoption
Establishes and maintains great working relationships with assigned business accounts, serving as the main day-to-day contact between program administrators or relationship managers
Job Summary
Establishes and maintains great working relationships with assigned business accounts, serving as the main day-to-day contact between program administrators or relationship managers.
Answers, researches, and resolves operational problems experienced by the customer utilizing the Consultative Account Management approach with every client interaction.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work.
Matching Summary
Establishes and maintains great working relationships with assigned business accounts, serving as the main day-to-day contact between program administrators or relationship managers.
Salary
Base: $27.50 - $36.68; Bonus/Equity: Not specified; Benefits: Healthcare (medical, dental, vision), life insurance, disability, parental leave, 401(k), retirement plan, paid vacation, holidays, adoption assistance, Sick and Safe Leave
Skills & Requirements
Must-have
Consultative Account Management approach
Client systems and program implementations
Electronic and web-based solutions adoption
Accurate accounting of portfolio specifics
High client facing position
Telephone or email communication
Nice-to-have
Strategic resource
Thrive at every stage of career
Discover what makes you thrive
Learn new skills
Discover what you excel at
Key Requirements
High school diploma or equivalent
Five or more years of customer service experience
General Services Administration (GSA) background screening