At Soho House, the Club Receptionist is responsible for welcoming, directing or signing in all members and guests to the property
Job Summary
At Soho House, the Club Receptionist is responsible for welcoming, directing or signing in all members and guests to the property.
You will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities.
Soho House offers competitive compensation packages that feature global benefits and perks, including health care, 401K, paid time off, and career development opportunities.
Matching Summary
At Soho House, the Club Receptionist is responsible for welcoming, directing or signing in all members and guests to the property.
Skills & Requirements
Must-have
welcoming members and guests by name
answering high-volume phone lines
handling restaurant and cinema reservations
maintaining a clean work environment
problem-solving in real-time
building relationships with members
influencing a fun and positive atmosphere
Nice-to-have
people person with excellent professional phone etiquette
flair for making members and guests feel welcome
approachable and professional demeanor
Key Requirements
Minimum of 3+ years’ experience in a similar role
Experience answering high-volume phone lines
Problem solving skills and conflict resolution
Detail oriented and ability to multi-task
Strong communication skills
Flexible schedule and ability to work nights, weekends and holidays