Customer Banking Specialist - Whitford (18.75hr/week)

Commonwealth Bank

Whitford, , Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, referring them to specialists for complex needs.
  • Build rapport with customers through meaningful conversations, financial health checks, and proactive outreach.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • complete financial health checks
  • process loan and credit card applications
  • adhere to bank processes and procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and collaboratively
  • participate in community events
  • drive service improvement

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the center
  • Ability to work in a busy, commercial retail environment
  • Genuine passion for the customer

Work Rights

Not specified

Tailored Resume

Cover Letter