Product Support Engineer - Hspmp / Cloud Services (all Genders)

Philips UK

Not specified; not specified; not specified
3d onsite
Bachelor's or master's degree in health science or engineering
Broad technical knowledge of hspmp and philips central station
Proficiency with cloud services, kubernetes, and grafana
This role offers the opportunity to shape the technical support strategy for the Heath Suite Patient Monitoring Platform ensuring seamless integration across healthcare systems

Job Summary

  • This role offers the opportunity to shape the technical support strategy for the Heath Suite Patient Monitoring Platform ensuring seamless integration across healthcare systems.
  • You will act as an expert for diagnosing and troubleshooting systems while influencing functional management and key customers including R&D teams.
  • The position requires developing and delivering system-level service training for worldwide internal field service organizations.

Matching Summary

This role offers the opportunity to shape the technical support strategy for the Heath Suite Patient Monitoring Platform ensuring seamless integration across healthcare systems.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Bachelor's or Master's degree in Health Science or Engineering
  • Broad technical knowledge of HSPMP and Philips Central Station
  • Proficiency with Cloud services, Kubernetes, and Grafana
  • Expertise in SQL Server, Windows Server, Active Directory, and VMWare
  • Excellent written and verbal communication skills
  • Ability to handle critical customer escalations

Nice-to-have

  • Biomedical or Hospital IT background
  • Cloud Architect or Administrator certification
  • CCNA, CCNP, CWNA, or CWTS certification
  • Customer facing support experience
  • Product Support Engineering experience
  • Fluent in German and English

Key Requirements

  • Degree in Health Science, Engineering, Electronics, or Network Engineering
  • Fluency in German and English preferred
  • Experience with medical informatics products
  • Certifications in Cloud Architecture or Networking (CCNA/CCNP)

Work Rights

Not specified

Tailored Resume

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