Technical Lead - Fsm

Service Stream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm expertise
Technical architecture and design
Code quality and standards
Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns

Job Summary

  • Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.
  • Provide technical leadership across projects and BAU to ensure stability, performance, and high‑quality outcomes.
  • Benefits of working with us include flexible working, national career pathways, retail discounts, various paid leave options, and a culture that values diversity and inclusion.

Matching Summary

Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.

Skills & Requirements

Must-have

  • ServiceNow FSM expertise
  • technical architecture and design
  • code quality and standards
  • governed release management
  • incident and problem resolution
  • technical documentation

Nice-to-have

  • influence delivery teams and vendors
  • mentor and uplift developers
  • complex field operations environments
  • technical capability uplift initiatives

Key Requirements

  • 10+ years' experience in Field Systems
  • Australian Citizen
  • Bachelor’s degree in IT or equivalent

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter