Customer Success Manager - Energy+ India

Danaher UK

Mumbai, India
Voice of customer analysis
Customer issue resolution
Cross-functional collaboration
Serve as the main point of contact for customers, addressing inquiries, solving problems, business challenges and steering issues to closure

Job Summary

  • Serve as the main point of contact for customers, addressing inquiries, solving problems, business challenges and steering issues to closure.
  • Develop strategies that improve client retention while also building and maintaining strong relationships with customers to enhance their overall experience.
  • Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.

Matching Summary

Serve as the main point of contact for customers, addressing inquiries, solving problems, business challenges and steering issues to closure.

Skills & Requirements

Must-have

  • Voice of customer analysis
  • Customer issue resolution
  • Cross-functional collaboration
  • Client retention strategies
  • Customer relationship building

Nice-to-have

  • Problem-solving and conflict resolution
  • Oil & Gas industry experience
  • Filtration industry experience

Key Requirements

  • B.E/B.Tech (Mechanical or Chemical or related)
  • MBA (Marketing or equivalent) preferred
  • 12-14 years of experience in Sales
  • Customer facing role experience
  • Ability to travel 30-50% of time

Work Rights

Not specified

Tailored Resume

Cover Letter