Director, Workplace Operations - Northeast

Capital One

New York, NY, United States
Base: $207,600 - $236,900; bonus/equity: performan...
Facilities management
Relationship management
Stakeholder engagement
Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success

Job Summary

  • Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success.
  • As the Director, and Northeast Portfolio Lead, you’ll drive delivery on the strategic vision to grow the site, optimizing partnerships with our internal customers and lines of business, and with external providers responsible for facilities, space planning, moves, food and beverage services and mail services.
  • Champion a culture of operational excellence, ensuring a seamless, customer-centric experience across all service provider functions, and empowering providers to deliver innovative and transformational results.

Matching Summary

Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success.

Salary

Base: $207,600 - $236,900; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Facilities Management
  • Relationship Management
  • Stakeholder Engagement
  • Operational Excellence
  • Strategic Analyses
  • Risk Management

Nice-to-have

  • Drive consensus across diverse groups
  • Inspire diversity of thought
  • Lead with purpose
  • Empowerment and psychological safety
  • Integrate values into interactions

Key Requirements

  • Bachelor’s Degree or Military Experience
  • 10+ years Facilities Management or Relationship Management
  • 8+ years managing facilities for multiple locations
  • 5+ years Project Management, People Management or Supplier Management
  • 3+ years G Suite tools

Work Rights

Not specified

Tailored Resume

Cover Letter