Gruppenleitung (m/w/d) | Kundenbetreuer Im Außendienst | E&k Gruppe

Dieter Maier GmbH

Leadership and coaching experience
Multi-year customer service background
Team leadership in insurance brokerage
The role involves strategic personnel leadership and operational guidance of the customer service team

Job Summary

  • The role involves strategic personnel leadership and operational guidance of the customer service team.
  • Candidates will manage international industrial clients independently regarding contracts and claims.
  • The company offers a modern city office with flexible working hours and mobile work options.

Matching Summary

The role involves strategic personnel leadership and operational guidance of the customer service team.

Skills & Requirements

Must-have

  • Leadership and coaching experience
  • Multi-year customer service background
  • Team leadership in insurance brokerage
  • MS Office proficiency (Word, Excel, PowerPoint)
  • International industrial client management

Nice-to-have

  • Strong communication skills
  • High customer and service orientation
  • Reliability and personal contact enjoyment
  • Process optimization mindset
  • Acquisition of new clients

Key Requirements

  • Completed training or degree in insurance industry
  • Several years of professional experience in customer care
  • Proven track record in leading and developing teams

Work Rights

Not specified

Tailored Resume

Cover Letter