The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, following established business procedures and policies to protect revenue while providing excellent customer service
Job Summary
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, following established business procedures and policies to protect revenue while providing excellent customer service.
This is a key position in the collections team that is part of the Order to Cash processing division, requiring understanding of various applications and responsibility for managing collections along with Sanctioned account handling.
S&P Global provides benefits including Health & Wellness, Flexible Downtime, Continuous Learning, and Invest in Your Future programs to help employees thrive.
Matching Summary
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, following established business procedures and policies to protect revenue while providing excellent customer service.
Skills & Requirements
Must-have
Collections calls and communications
Enforcing payment policies
Customer service for refunds and discrepancies
Account reconciliation and adjustments
Salesforce, Akritiv, Oracle knowledge
Nice-to-have
Curiosity and shared belief
Spirit of discovery
Collaborate in close partnership
Equitable future focus
Key Requirements
Excellent verbal and written English communication
Strong problem solving skills
Commitment to excellent customer service
Full time, 9 am to 6 pm work schedule
Strong attention to detail and goal oriented
Ability to prioritize and meet deadlines
Basic MS Office Suite including Excel knowledge
Collections, Customer Service, or Billing experience