Teller

MTB (M&T Bank)

Olean, New York, United States
Base: $18.00 - $26.21 hourly; bonus/equity: not sp...
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Digital engagement
Transactional processing
Customer service standards
** M&T Bank is seeking a Teller for their Olean, New York branch, responsible for providing exceptional customer service through digital engagement and efficient transaction processing. The ideal candidate will possess strong communication skills and a customer-centric approach, while also adhering to compliance and operational standards. **

Job Summary

  • Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
  • Accurately balance and process customer transactions efficiently following Bank Policy.

Matching Summary

Match Score: 75

** M&T Bank is seeking a Teller for their Olean, New York branch, responsible for providing exceptional customer service through digital engagement and efficient transaction processing. The ideal candidate will possess strong communication skills and a customer-centric approach, while also adhering to compliance and operational standards. **

Salary

Base: $18.00 - $26.21 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • digital engagement
  • transactional processing
  • customer service standards
  • lobby management
  • cash handling experience

Nice-to-have

  • empathy
  • customer centricity
  • flexibility and adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent (GED)
  • minimum of 6 months customer service experience
  • data entry experience
  • cash handling experience
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter