Client Experience Associate

PNC Bank

Toledo, OH, US
Base: $40,040.00 – $48,500.00; bonus: incentive el...
Deliver unique customer experience
Process customer interactions efficiently
Identify banking opportunities
The role focuses on delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty

Job Summary

  • The role focuses on delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty.
  • Employees are expected to identify banking opportunities during interactions and refer customers to appropriate branch staff.
  • PNC offers comprehensive benefits including medical coverage, 401(k) with match, and up to 25 vacation days.

Matching Summary

The role focuses on delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty.

Salary

Base: $40,040.00 – $48,500.00; Bonus: Incentive eligible based on performance; Benefits: Comprehensive medical, dental, vision, 401(k) match, and paid time off

Skills & Requirements

Must-have

  • Deliver unique customer experience
  • Process customer interactions efficiently
  • Identify banking opportunities
  • Apply product knowledge to solve problems
  • Adhere to policies and procedures

Nice-to-have

  • Proactive sales conversations
  • Leveraging technology tools
  • Foster inclusive workplace culture
  • Effective lobby engagement
  • Build customer loyalty

Key Requirements

  • High school diploma or GED
  • Less than 1 year of related experience
  • No degree required but comparable experience accepted

Work Rights

Not specified

Tailored Resume

Cover Letter