Patient Service Representative - Specialty Clinics

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite
Hipaa compliance knowledge
Insurance verification skills
Electronic health record proficiency
Advocate Health is seeking a full-time Patient Service Representative for their Specialty Clinics, offering a role focused on patient registration, insurance verification, and maintaining health records. The position requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment without direct supervision

Job Summary

  • The role involves creating the initial electronic health record foundation while preventing duplicate records to ensure patient safety.
  • Employees must verify demographic and insurance information, collect co-pays, and educate patients on financial responsibilities and coverage.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off for this full-time position.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for their Specialty Clinics, offering a role focused on patient registration, insurance verification, and maintaining health records. The position requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment without direct supervision.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, retirement match, and PTO

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • Electronic health record proficiency
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently under pressure
  • Experience with multiple medical specialties
  • Excellent verbal and written communication
  • Willingness to cross-train across departments

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter